At Pause Not Off, every order is carefully prepared and packed before making its way to you.

Order Processing

All orders are processed and prepared for dispatch within 4–5 business days of placing the order.

Once your order has been shipped, you’ll receive your tracking details.

Delivery

We currently aim to ship across India. However, certain pin codes or regions may be considered unserviceable by our shipping partners. If your delivery location is unserviceable, you will be notified during or after order placement.

Once your order has been dispatched, it is expected to be delivered within 6–7 working days.

 

Please note that delivery timelines may vary slightly depending on your location, courier operations, weather conditions, public holidays, or other circumstances beyond our control.

 

Shipping Charges

Shipping charges are included within the final price, based on the weight and volume of your order. For orders below  Inr 2000 shipping charges are applicable. 

Customer Information

Customers are required to provide complete, accurate, and sufficient delivery information while placing an order, including their full name, complete address, pin code, contact number, and any relevant landmarks or additional details required for delivery.

Pause Not Off will not be liable for any delays, failed delivery attempts, or non-delivery resulting from incorrect, incomplete, or insufficient information provided by the customer.

 

Address Changes

Please ensure that your shipping address and contact details are accurate before placing your order.

If you need to make a change, contact us as soon as possible at pausenotoff.in@gmail.com       Once your order has been dispatched, we may not be able to make changes to the delivery address.

Delayed or Undelivered Orders

If your order has not arrived within the expected delivery period, please contact us with your order number and we will assist you in tracking your shipment.

 

 

Need Help?

For any questions regarding your order or delivery, please reach out to us at

pausenotoff.in@gmail.com